Management and staff of St Theresa Hospital on Friday, February 13, 2026, commissioned a newly constructed Out-Patient Department (OPD) structure aimed at improving service delivery and reducing congestion at the facility.
The new structure, funded through the hospital’s Internally Generated Funds (IGF) and with Tobinco Pharmaceutical Ltd supported the project with air conditioning systems, is expected to significantly enhance patient care and improve workflow within the hospital. The facility comprises a dispensary, consulting room, revenue collection point, bank payment centre, store room, and a Special Medication Preparation Room; Extemporaneous Room.
Hospital management explained that the Extemporaneous Room has been designated particularly to support children who often find it difficult to take medication in tablet form. The room will enable pharmacists to compound and prepare medicines into more suitable forms where necessary.
Unlike the previous arrangement, the new dispensary does not operate a “window system” where patients are attended to from outside. Instead, it provides a more patient-centred environment with a sitting area where patients will receive counselling and education on how to properly take their medication.
Management believes this approach will improve drug adherence and overall health outcomes.
The facility also includes separate washrooms for males and females, as well as a spacious waiting area designed to ensure comfort for patients and their relatives.
Speaking at the commissioning ceremony, Dr. Sebastian Yidana, former Medical Superintendent of the hospital, emphasised that waiting time is a key marker of quality healthcare delivery. He noted that long waiting hours often discourage patients and affect their perception of service quality.
Dr. Yidana disclosed that the project was initiated in 2024 during his tenure as Medical Superintendent, which was why he was invited to be part of the commissioning and handing-over ceremony.
He explained that the construction of the new OPD structure, which includes an inpatient dispensary, was a strategic move to reduce pressure on the main dispensary and improve efficiency.
He further recalled that at a point in time, there was the need to separate the children’s OPD from the main OPD due to increasing patient numbers. The new structure, he said, responds to that long-standing need and positions the hospital to better manage patient flow.
The Acting Medical Superintendent, Dr. Mark Padmore Awudi, expressed profound appreciation to staff and management for their collective effort in making the project a reality. He commended the prudent management of the hospital’s resources, which made it possible to undertake the project using IGF.
Dr. Awudi assured the public that the new facility would enhance service delivery and reaffirmed management’s commitment to continuous improvement in healthcare provision.
He also called on staff to take ownership of the facility by ensuring proper maintenance and professionalism in service delivery, while urging patients to cooperate with health workers.
The Hospital Pharmacist, Pharm. Ayuusa Nicholas, took staff through the various sections of the building, explaining the purpose and functionality of each space. He highlighted the workflow design of the dispensary and the importance of patient education in medication management.
Present at the ceremony were hospital staff including the Administrator, Nurse Manager, heads of departments and other health workers who expressed excitement about the new development.
The commissioning of the new OPD structure marks another significant milestone in the hospital’s efforts to improve healthcare delivery and respond to the growing needs of the community it serves.
